
Designed for mid-market and growth-stage organizations who need to navigate high-stakes change —
without compromising trust, culture, or performance.
Some business moments define everything that follows.
+ Layoffs. + Mergers.
+ Leadership changes.
+ Reorganizations. + Strategic resets.
Handled well, they build trust, alignment, and momentum.
But handled poorly, they create confusion, disengagement, and lasting damage.
Moments that Matter programs and toolkits are designed to help leaders navigate those moments with clarity, confidence, and humanity.
WHY THIS EXISTS
Most organizations don’t struggle because they lack good intentions. They struggle because they lack:
- Clear communication strategy
- Change management structure
- Alignment across leaders and managers
And in high-stakes moments, that gap becomes visible — fast.
Moments That Matter™ programming was created to close that gap.
YOU DON'T HAVE TO FIGURE THIS ALL OUT ALONE.
WORKSHOPS & COHORT GROUPS
Comm-ext's Moments that Matter Leadership Circle includes a wide variety of workshops, mastermind and cohort groups that represent a professionally led, peer-enhanced approach to driving effective internal communications, culture and change management within an organization.
LAYOFFS & REORGS TOOLKITS
There are multiple ways to take advantage of our Layoff and Reorg Toolkits, depending on your confidence in taking the lead in your change communications program.
DIY Toolkits
are completely self-paced. They include
a comprehensive workbook, forms, and focus group tools as well as targeted videos to assist in training leaders through the layoff/reorganization process. The term 'DIY' assumes a high-degree of confidence and comfort with self-paced, self-directed communications planning and preexisting experience in driving messaging for a high-stakes company layoff.
DIY+ Toolkits
includes everything in the DIY self paced kit - but with the added assurance that comes with knowing you have access to professional consultations and guidance at key phases of your layoff process to customize your program, double check key message inflection points, and read through your final playbook to catch problematic messaging that might undermine trust or adversely impact culture.
Our
Turnkey Solution
is best for those who need the confidence that comes with knowing a professional communications and change management professional is leading their effort every step of the way. This Turnkey Solution includes end-to-end consulting, comprehensive playbook development, training for frontline leaders delivering the message, and employee listening to monitor and measure addressable changes in employee attitudes and opinions brought about by the change.
TURNKEY LAYOFF PROGRAM
We partner with you to lead layoff communication - end to end
Fully customized change management planning and execution for high-stakes situations where trust, reputation, and execution must be handled with precision. Custom-quoted prices starting at $15,000.
NOTE: This is not an advisory service. This is a full-service hands-on partnership with deliverables that include planning and execution.
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