The Connection Between Internal and External Communications
Linda Carlisle • January 22, 2026
between the yin and yang of these two disciples is where you'll find customer experience
Today I met with
Alison Ver Halen to talk about the powerful synergies that exist between these two distinct functions when it comes to building powerful brands (external brands...employee brands) and exceptional customer experiences!
It's a lively conversation -- we hope you enjoy it --
please drop a note and let us know what it brings up for you!
VIEW THE EVENT RECORDING HERE.
how negative messaging can come out unplanned and quickly erode trust, engagement, and performance
When a mass layoff is internally branded “sunrise,” it raises an uncomfortable question: sunrise for whom?
Focus on where rubber hits the road... and try not to hit that stinkin' toad!
Exploring the second wave of integration: culture.
Your employment brand is a promise...
Enjoy this great conversation with Freddy D and me,, talking all things culture and Moments that Matter! https://youtu.be/_UezFXgrcNk?si=6iHr1DZuSNbmmTbO
Listen to the full episode here: https://www.wickedlysmartwomen.com/episodes/linda-carlisle
Do you Lead With Care - or Manage From a Distance?
building a workplace people want to belong to...
REMEMBER MESSAGE STRATEGY when preparing your 2026 Strategy (Re)Launch